Refund policy

 

RETURNS:
Check out our hassle-free 30-day return policy, allowing you a whole month from the date you receive your item to request a return.

To qualify for a return, make sure your item is in its original condition – not worn or used, with tags still attached, and neatly packed in the original packaging. And don't forget to hold on to that receipt or proof of purchase!

If you're thinking of returning something, just shoot us an email at info@getsunkissed.com, and we'll be happy to help you out. Once your return is accepted, we'll send you a return shipping label and easy-to-follow instructions. Remember, we can't accept returns if you send the item back without contacting us first. *Customers outside of the US are responsible for return shipping costs.

If, by any chance, your order arrives damaged, defective, or if you receive the wrong item, let us know right away, and we'll sort things out pronto!

Unfortunately, we can't process returns for sale items or gift cards. But hey, we're always here to help you find something else you'll love!

EXCHANGES:
If you're looking for an exchange, the quickest way is to return the item you have and then make a separate purchase for the new item you want.

When we receive your return and give it the once-over, we'll let you know if your refund is approved. If it is, we'll automatically refund your original payment method. Keep in mind that it might take some time for your bank or credit card company to process the refund.

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Lastly, we aim to ship items to your doorstep within 24 from the purchase date. And guess what? We offer free standard shipping on all orders! So happy shopping, and if you have any return questions, just drop us a line at info@getsunkissed.com. We're here to help!